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What are Herbaloft.com's domestic shipping policies?
Fedex 2nd Business Day shipping on any size order (regardless of weight or cost) is just $4.95 for orders shipped within the United States (including Alaska, Hawaii and Puerto Rico).
Orders placed by 3 p.m. Monday - Friday (EST) will ship the same day! We always ship in-stock items immediately and ship any backordered items when they become available at no additional charge.
To expedite the delivery of your items, we may need to divide your order into two or more shipments - at no additional charge. It is possible that your packages could be shipped from either one (or both) of our distribution centers.
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What are Herbaloft.com's domestic shipping options?
Fedex 2nd Day
- Delivers in 2 business days
- Monday - Friday delivery
- Rural areas may take additional time
- No Delivery to PO Boxes
- No Signature Required
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What are Herbaloft.com's international shipping policies?
We do not ship internationally because Herbalife does not allow export of these products due to nutritional labeling guidelines differing for international countries.
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When will my order ship?
Domestic orders placed by 3 p.m. Monday - Friday (EST) will be packed and shipped the same day, pending verification of billing information and the shipping method selected. Orders placed on Saturdays and Sundays will ship on Monday.
To accelerate the delivery of orders containing out-of-stock items, we may need to divide your order into two or more separate shipments - at no additional charge. It is possible that your packages could be shipped from either one (or both) of our distribution centers, but will not necessarily ship the same day.
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Where is my order shipping from?
To ensure fast and efficient shipping, all orders are packaged and shipped from one or both of Herbalife's two state-of-the-art distribution facilities, located in Memphis, TN (serving the Eastern U.S.) and Los Angeles, CA (serving the Western U.S.) It is possible that your order may be shipped from either one (or both) of these facilities, depending on your location and the "in-stock" status of the items in your order.
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If one or more items is on backorder, when will I receive my order?
If any of your items are on backorder, we will ship your in-stock items immediately and your out-of-stock items as soon as they are available - at no additional charge to you.
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How can I track my order?
You will receive a shipping confirmation email once your order has shipped. This email will provide you with the shipping confirmation numbers necessary to locate your order.
If you did not provide us with an email address, please keep your Order Confirmation number readily available from time of purchase. Our Customer Care Center will be able to track your package for you. Just email, live chat or call 1-866-338-0026.
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Can I ship to an address other than my own?
Yes. When ordering online, you have the option of entering a separate shipping address. For phone orders, simply notify the customer service associate that you wish to ship your order to another address.
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How are orders shipped to FPO, APO and PO Boxes?
Orders being shipped to FPO, APO and PO boxes are delivered via USPS, regardless of weight
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What if I entered my address incorrectly?
Additional charges may be applied if the delivery address is incorrect, if the package needs to be forwarded to a different location, or if the package returned to the warehouse and we need to reship it to you.
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Does Herbaloft charge sales tax on shipping charges?
No.
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